Workshop: Dealing with damaging behaviours in the workplace – mediation and restorative practices

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Adverse social behaviours in the workplace are damaging to the employees and the organisation. They can be by one or more individuals and be one-off or systematic patterns of behaviour. They can be physical, psychological and/or sexual in their nature and can be violence and abuse as well as humiliation, bullying and disrespect. Many workplaces struggle to deal with these situations and this workshop looks at the role of mediation and restorative practices as interventions in such situations.

We are pleased to be partnering with the Employment Mediation Service of the Ministry for Business, Innovation and Employment (MBIE) and the Chair for Restorative Justice at Victoria University of Wellington in the presentation of these seminars. The presenters are Judy Dell, Principal Mediator at the Employment Mediation Service in MBIE; Jon Everest, a Senior Consultant with the Chair of Restorative Justice at Victoria University of Wellington.

The workshop will be available in Christchurch (26 July), Auckland (2 August) and Wellington (9 August) in the afternoons (1.30-4.45pm) of our annual Employment Agreement Update seminars. It is ideal for HR and ER specialists, union organisers, and employment lawyers.

Outline of workshop programme:

Part 1:

1.30-2.00pm: Introduction: What are harmful behaviours why is it important to deal with them.

2:00-3:00pm: Mediation and Restorative processes
How does each system work? When are they best used? How can you access them?

Presenters: Judy Dell and Jon Everest

Afternoon tea break 3:00-3.15pm

Part 2: 

3.15pm-4.45pm: Case studies

  1. In groups of 4-5 attendees discuss a case study and develop a stepped plan to deal with the case including scenarios if a step fails. 
  2. Groups reporting back on their cases with discussion. 
  3. Panel discussion – A group from differing perspectives (the presenters along with practitioners from legal and/or HR and/or union perspectives and experience) discuss the cases and the strategies Presented by the group.

Dates and venues:

Christchurch: Thursday 26 July, 1.30-4.45pm (lunch available from 12.30pm) Chateau on the Park, Deans Ave. 

Auckland: Thursday August 2, 1.30-4.45pm (lunch available from 12.30pm), Crowne Plaza Hotel, Albert St.

Wellington: Thursday August 9, 1.30-4.45pm (lunch available from 12.30pm), Rydges Hotel, Featherston St. 

Terms and conditions:

We understand that circumstances can change therefore substitutions can be sent at no additional cost. Please notify these where possible at least 48 hours prior to the seminar start.

If this is not an option then the following refunds or fees apply:

Business days before start of course 

Refund (% of course fee) 

More than 21 days


21-8 days


Less than 8 days

No refund

Further details: 
If you would like more information about this seminar, or if you cannot pay by credit card online and require an invoice - please contact us on: 
Ph: 64 4 463 6556 Email: