Design Thinking for Library and Information Professionals

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Design Thinking is an interdisciplinary methodology that is increasingly used within organisations both large and small as a way of generating, prototyping, and testing ideas in a democratic way within teams by cutting out useless meetings and avoiding analysis paralysis, all through employing the principles of serious play. Initially used for product and service design, it is now being used by grassroots organisations and development agencies globally as a way of giving voice to all stakeholders, especially to solve so-called wicked problems, using a holistic systems thinking approach. Challenges can involve anything from societal challenges at large to discrete user experience challenges within a specific context. The Design Thinking methodology is valuable both for researchers and practitioners as it is useful not just for generating research ideas, but also for tackling human-centred challenges, be they social challenges, organisational challenges, or challenges within your specific context.

In this hands-on workshop, you will build creative confidence through a ‘learning by doing’ approach that includes a lightning design jam and a design sprint. The overarching theme for the workshop will be sustainability for the information professions, with participants ideating around specific challenges within this theme. This workshop will cover the five phases of the Design Thinking approach: empathy, problem definition, ideation, prototyping, and testing. You are welcome to bring your own research topic, wicked problem, or other human-centred challenge you face within your organisation to brainstorm during the workshop or opt to join one of the LIS and GLAM related challenges on offer. During the workshop, you will work in topic-themed groups and hence we welcome you also to bring along others from your organisation.


Dr Bhuva Naryan

Terms and conditions:

We understand that circumstances can change therefore substitutions can be sent at no additional cost. Please notify these where possible at least 48 hours prior to the seminar start.

If this is not an option then the following refunds or fees apply:

Business days before start of course 

Refund (% of course fee) 

More than 21 days


21-8 days


Less than 8 days

No refund

Further details: 
If you would like more information about this seminar, or if you cannot pay by credit card online and require an invoice - please contact us on: 
Ph: 64 4 463 6556 Email: